Terms and Conditions — Pasand Club

1 Introduction

Welcome to Pasand Club. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the player", "you") and Pasand Club ("we", "us", "the platform"). By registering an account, making a deposit or using any feature of the Pasand Club platform — including sports betting, the game lobby, fish games, live casino, the mobile app and the VIP programme — you confirm that you have read, understood and agreed to these Terms in full.

If you do not agree with any part of these Terms, you should not create an account or use the platform. These Terms apply to all registered users regardless of when their account was created. They supplement any separate terms that may apply to specific promotions or features, which will be displayed at the point of claiming or accessing those features.

Pasand Club reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised date at the top. Continued use of the platform after changes are published constitutes acceptance of the updated Terms. It is your responsibility to check this page periodically.

2 Eligibility

To register and use Pasand Club, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. The platform is strictly for adults. Minors are prohibited from registering or using any feature of the platform.
• You must be accessing the platform as an individual for personal entertainment purposes only. Use of the platform for commercial purposes, resale or on behalf of third parties is not permitted.
• You must not be registered as a self-excluded player on the platform, or be subject to any restriction that prevents you from using gaming and betting services.
• You must provide truthful, accurate and complete information when registering your account. Submitting false information is grounds for immediate account closure.
• You must not have had a previous Pasand Club account that was closed due to a breach of these Terms.

Pasand Club may request identity verification documents at any point. This may include a copy of a CNIC, passport or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in withdrawal restrictions or account suspension pending verification.

3 Accounts

One account per person: Each individual is permitted to hold only one account on Pasand Club. This means one account per person, per household and per device. If duplicate accounts are identified, all accounts except the original account may be closed without notice and any balances in the duplicate accounts forfeited.

Account registration: When you register, you must provide a valid mobile number, a working email address and accurate personal details. Your account name must match the name on your payment method — this is required for withdrawal processing. Mismatches between account details and payment details may result in withdrawal delays or refusals until the discrepancy is resolved.

Account security: You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with anyone. Pasand Club staff will never ask you for your password via any channel. Any activity that occurs on your account while you are logged in — or while someone else uses your credentials with or without your permission — is your responsibility.

Account currency: All Pasand Club accounts operate in PKR. There is no option to hold a balance in any other currency. Deposits, winnings, bonuses and withdrawals are all processed in Pakistani Rupees.

Inactive accounts: Accounts that have had no login activity for an extended period may be flagged as inactive. Pasand Club will contact you on the registered email or mobile number before any action is taken on an inactive account. Any balance remaining in an inactive account will be preserved in accordance with applicable procedures.

4 Deposits

Pasand Club accepts deposits in PKR via the following payment methods: JazzCash, Easypaisa, Raast, bank transfer and supported debit/credit cards. All deposits must originate from a payment method registered in your own name. Deposits from third-party accounts are not accepted and will be returned where possible.

Minimum deposit: The minimum deposit amount is displayed on the deposit page at the time of transaction and may vary by payment method. Deposits below the stated minimum will not be credited.

Deposit processing: JazzCash and Easypaisa deposits typically credit instantly to your Pasand Club balance. Bank transfers and card payments may take longer depending on your bank. If a deposit has not appeared in your account within the expected timeframe, contact support with your transaction reference number.

Deposit purpose: Funds deposited to Pasand Club are for the purpose of betting and gaming on the platform. Depositing funds purely to transfer them out again without meaningful play activity constitutes misuse of the platform and may result in account review.

• Deposits are non-refundable once credited and used for wagering.
• Pasand Club does not charge deposit fees, but your payment provider may apply their own charges.
• Deposit limits may be set by the platform or by you personally through the responsible gaming tools in your account settings.
• Pasand Club reserves the right to refuse or reverse a deposit if fraud or misuse is suspected.

5 Withdrawals

You may request a withdrawal of available funds (real money balance, excluding locked bonus funds) at any time through the withdrawal section of your account. All withdrawals are processed in PKR to the payment method used for your most recent deposit or to a verified method registered to your account.

Minimum withdrawal: The minimum withdrawal amount is shown on the withdrawal page and may vary by method. Requests below the minimum will not be processed.

Verification requirement: Pasand Club may require identity or payment verification before processing a withdrawal, particularly for first withdrawals or large amounts. This is a standard security measure. Requested documents must be provided before processing can proceed.

Processing times: JazzCash and Easypaisa withdrawals are typically processed quickly. Bank transfers may take longer depending on the receiving bank. Processing times stated on the withdrawal page are estimates and not guarantees.

• Withdrawals can only be made to methods registered in your own name.
• Bonus funds that have not met wagering requirements cannot be withdrawn.
• Pasand Club reserves the right to request additional verification for any withdrawal.
• Withdrawal requests may be declined if the account is under review for security or compliance reasons.
• Once a withdrawal is processed from our end, Pasand Club is not responsible for delays caused by the payment provider or your bank.

6 Bonuses and Promotions

Pasand Club offers bonuses, free bets, deposit match offers and other promotions from time to time. All promotions are subject to individual terms that will be stated clearly at the point of offer. The following general conditions apply to all bonuses unless otherwise specified in the promotion terms:

• Wagering requirements: Bonuses must be wagered a specified number of times before the bonus balance (and any winnings derived from it) can be withdrawn. The wagering requirement and qualifying bet types will be stated in the promotion terms.
• One bonus per promotion: Each promotion is available once per player, per household and per payment method. Attempting to claim the same promotion multiple times is a breach of these Terms.
• Bonus expiry: Bonuses that are not used or wagered within the stated validity period will expire automatically and cannot be reinstated.
• Eligible games: Not all games contribute equally to wagering requirements. Slots may contribute at 100% while other games such as live casino or sports bets may contribute at a lower rate. Contribution rates are stated in the individual promotion terms.
• Abuse: Pasand Club reserves the right to cancel bonuses, forfeit associated winnings and close accounts where bonus abuse — including but not limited to matched betting using platform promotions, coordinated multi-account abuse or systematic exploitation of wagering terms — is identified.
• Pasand Club's discretion: Pasand Club may withdraw, modify or cancel any promotion at any time. Players who have already met the conditions for a promotion at the time it is withdrawn will not be affected.

7 Betting Rules

The following rules apply to all bets placed on the Pasand Club sports betting section, which covers Cricket, PSL, T20 internationals, Football, Esports and other markets available on the platform.

Bet placement: A bet is not confirmed until you receive an on-screen confirmation with a bet reference number. If you do not receive a confirmation, do not assume the bet has been placed. Check your bet history before attempting to place the same bet again.

Odds changes: Odds are subject to change at any time before a bet is confirmed. If the odds on a selection change between the time you add it to your bet slip and the time you confirm, the system will notify you of the change before finalising.

• Bets placed after an event has started may be voided if the in-play betting window was not correctly open at the time of placement.
• Pasand Club reserves the right to void bets placed at obviously incorrect odds due to a pricing error. In such cases, stakes will be returned.
• Maximum bet limits apply and vary by sport, market and event. Your account tier and VIP level may affect the limits available to you.
• Bets on suspended markets will be automatically rejected.
• In the event of event cancellation or abandonment, bets will be settled according to the rules applicable to that market, which are displayed within the betting section.
• PSL and T20 international matches follow specific settlement rules that account for weather interruptions, DLS method application and match abandonment. These rules are detailed within the relevant market pages.

Bet cancellation: Once a bet has been confirmed, it cannot be cancelled or edited by the player. Confirmed bets stand regardless of subsequent changes to team selections, pitch conditions or other pre-match developments unless specifically covered by the void or cancellation rules described above.

8 Games and Casino

The game lobby, fish games and live casino sections of Pasand Club are governed by these Terms in addition to any game-specific rules displayed within each game. All games on the platform use certified random number generation (RNG) technology or, in the case of live casino, real equipment operated by professional dealers.

• Return to Player (RTP): Each game has a stated RTP percentage that indicates the theoretical long-term return. RTP is calculated over millions of rounds and does not guarantee any specific outcome for an individual session.
• Game interruptions: If a game session is interrupted due to a connection issue, the round result will be determined by the game's internal state at the point of disconnection. Pasand Club is not responsible for losses caused by your internet connection dropping during a game.
• Fish Games: Fish game outcomes are determined by the platform's certified RNG system. Scores and payouts follow the rules displayed within each fish game title. Attempting to exploit bugs or unintended mechanics in fish games is a breach of these Terms.
• Live Casino: Live casino games are streamed in real time. If a stream is interrupted, active rounds will be resolved based on the available game data. Pasand Club will not be liable for disruptions caused by your device or internet connection.
• Game errors: In the event of a game malfunction or software error, any bets placed during the affected period may be voided and stakes returned. Pasand Club's decision on game error resolution is final.

9 Player Conduct

Pasand Club expects all players to use the platform in good faith and for genuine entertainment purposes. The following conduct is strictly prohibited and may result in account suspension or permanent closure:

• Using automated software, bots, scripts or any other tool to interact with the platform in a way that is not consistent with genuine human play.
• Colluding with other players in live casino or poker-style games to gain an unfair advantage.
• Exploiting known bugs, errors or unintended system behaviour for financial gain.
• Attempting to launder money or use the platform for any unlawful financial activity.
• Providing false identification or payment information at any stage.
• Abusive, threatening or harassing behaviour directed at Pasand Club staff through any support channel.
• Opening multiple accounts or assisting others to do so in order to abuse promotions or circumvent restrictions.

Where prohibited conduct is identified, Pasand Club reserves the right to void bets and game outcomes, withhold or forfeit winnings, close the account and report the matter to relevant authorities where the conduct involves suspected financial crime.

10 Privacy and Data

Pasand Club collects and processes personal data as necessary to operate the platform, verify identities, process payments and comply with security obligations. The full details of how your data is collected, stored, used and protected are set out in the Privacy Policy.

By registering an account, you confirm that you have read and accepted the Privacy Policy. Key points include:

• Your personal information is used solely for account management, payment processing and platform security purposes.
• Pasand Club will not sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors (such as JazzCash and Easypaisa) as necessary to complete transactions.
• You may request access to, correction of, or deletion of your personal data by contacting support.

11 Account Suspension and Closure

Voluntary closure: You may request the closure of your account at any time by contacting Pasand Club support. Before closing your account, any pending withdrawals will be processed. Bonus funds that have not met wagering requirements will not be paid out upon voluntary closure.

Platform-initiated closure: Pasand Club reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraud, money laundering or any other unlawful activity.
• Failure to complete required identity or age verification within a reasonable timeframe.
• Behaviour that is abusive or threatening towards platform staff.
• Detection of duplicate accounts or systematic bonus abuse.

Where an account is closed due to a breach of these Terms, Pasand Club is not obligated to return any funds held in the account beyond the unplayed real money balance (excluding bonuses and bonus-derived winnings).

Self-exclusion: If you feel you need a break from gaming, you can use the self-exclusion tools available in your account settings. Self-exclusion periods are binding and cannot be reversed before the stated period ends. For more information, visit the Responsible Gaming page.

12 Limitation of Liability

Pasand Club provides the platform on an "as available" basis. While we work to keep the platform running reliably at all times, we do not guarantee uninterrupted access and are not liable for losses arising from planned or unplanned downtime, technical faults or connectivity issues outside our direct control.

• Pasand Club is not liable for losses arising from your reliance on odds, statistics or information displayed on the platform that subsequently prove to be inaccurate due to a data feed error.
• We are not responsible for losses resulting from your own decisions — including decisions to place bets, claim bonuses or enter certain games.
• Our total liability to you in connection with your use of the platform in any given month shall not exceed the total amount deposited by you during that same month.
• Nothing in these Terms excludes liability for fraud, wilful misconduct or any other liability that cannot be excluded by applicable law.

13 Changes to These Terms

Pasand Club may update these Terms and Conditions at any time. When changes are made, the updated Terms will be posted on this page with a revised "last updated" date. For significant changes, we will make reasonable efforts to notify registered players via the email address or mobile number associated with their account.

Your continued use of Pasand Club after updated Terms have been published constitutes your acceptance of those changes. If you disagree with a change, you should stop using the platform and contact support to discuss your account closure options.

Minor editorial changes — such as formatting corrections, spelling fixes or clarifications that do not alter the meaning of any clause — may be made without notification.

14 Contact and Support

If you have questions about these Terms and Conditions, or about any aspect of your Pasand Club account, the support team is available to assist. You can reach the team through the support channels listed on the platform. For general enquiries, the contact email is displayed in the footer of this page.

When contacting support about a specific transaction, bet or game round, please have your account username and the relevant reference number ready — this will help the team resolve your query faster.

For responsible gaming support, deposit limit requests or self-exclusion assistance, the Responsible Gaming page provides full details of the tools available and how to use them.